| Earlier this year, we announced that all Hangouts users would be upgraded to Google Chat. As the last step of the upgrade, starting November 1, 2022, Hangouts on the web will be upgraded to Chat on the web. We are emailing you because some of your conversations or portions of conversations won't automatically migrate from Hangouts to Chat. |
| If you wish to keep your Hangouts conversations, we strongly encourage you to use Google Takeout and download your data before January 1, 2023 when Hangouts data will be deleted. |
| Rest assured that Hangouts on the web and your conversations there will remain accessible in Hangouts until November 1, 2022. |
| Why are users being upgraded? |
| Google Chat offers closer integration with other Google Workspace products and modern features like a gif picker and Spaces, a dedicated place for topic-based collaboration. In-product notifications about this change have been visible in Hangouts since last year and many users have already made the upgrade to Google Chat. For more information about the upgrade to Google Chat, please visit the Help Center. |
| How do I download my data? |
| Starting November 1, 2022, Hangouts on the web will no longer be available. If you wish to keep your Hangouts data, we strongly encourage you to use Google Takeout and download a copy before January 1, 2023. You can find step by step instructions for Takeout here. |
| What happens if I delete a conversation in Hangouts? |
| Deleting conversations from Google Hangouts may delete the corresponding content in Google Chat, so don't delete any conversations you wish to keep. |
| What if I don't want to move to Chat? |
| If you would prefer not to move to Chat, you can stop using it at any time. You can also delete conversations in Chat or delete your Google account entirely. Please note that deleting your Google account will result in deletion of all the data and content in that account, like emails, files, calendars, photos, etc. |
| © 2022 Google LLC 1600 Amphitheatre Parkway, Mountain View, CA 94043 |
| You have received this mandatory email service announcement to update you about important changes to your Google Hangouts & Google Chat account. |
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